Refund policy
Here is your updated 7-Day Return & Refund Policy for your clothing store, with the correct email:
Contact Email: rtxroomi746@gmail.com
Return & Refund Policy
Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be:
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Unworn and unused
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In the same condition that you received it
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With original tags attached
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In its original packaging
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Accompanied by the receipt or proof of purchase
To start a return, contact us at:
Returns must be sent to:
[INSERT YOUR RETURN ADDRESS HERE]
⚠️ Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon receiving it. If the item is damaged, defective, or you received the wrong item, contact us immediately at:
We will review the issue and resolve it as quickly as possible.
Non-Returnable Items
We do not accept returns for:
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Sale items
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Gift cards
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Customized or personalized products
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Worn, washed, or used items
If you have questions about a specific product, please email us at:
Exchanges
To exchange an item, please return the original item within 7 days. Once the return is approved, you may place a new order for the desired item.
Refunds
After receiving and inspecting your return, we will notify you about the approval status.
If approved:
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Refunds will be issued to your original payment method
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Processing may take up to 7–10 business days
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Banks may take additional time to reflect the refund
If more than 15 business days have passed since your refund approval, please contact: